AI tools that run the front desk of every local business.
Google review replies, testimonials, appointment reminders, Google post drafts and win-back texts, written by AI in your voice, with you approving what goes out. Plus a text back for every missed call. One bill, one login.
Each one runs a job your front desk used to do.
Pick one to solve the loudest problem this month, or take the bundle and turn each one on when you’re ready.
Stop chasing testimonials. Let them come to you.
Texts customers a 30-second feedback link after a visit or a Stripe or Square payment, tidies what they write, and puts the quotes you approve (with the customer’s opt-in) on your website widget and in a highlight reel. Customers can add an optional short video, and payers get a verified-customer badge.
Stop staring at unanswered reviews.
AI drafts a reply to every Google review, usually within about 30 minutes, in your brand voice. 1–3★ reviews wait for you; 4–5★ thank-yous can post on their own if you switch that on. Reply Watchdog checks each reply went live, and Attack Shield pauses auto-posting during a burst of 1★ reviews.
Stop losing chairs to no-shows.
Texts and e-mails every booking the day before and about two hours before, with one “confirm or change” link (or reply Y), synced from your calendar or Square. Likely no-shows get an extra nudge, and freed times go to your waitlist. Reminders help; we don’t promise a percentage.
Keep your Google profile fresh every week.
Drafts weekly Google Business Profile posts in your voice. You approve each one, then publish it to Google in one click once your profile is connected. Once connected, it also shows Google’s own numbers for your profile and a profile audit with fixes you approve. We don’t promise ranking changes.
Every missed call gets a text back. In seconds.
When you miss a call, the caller gets a text back in seconds and an AI holds the conversation by text. It answers from what you entered, takes booking requests you confirm, and alerts you to urgent words. It does not answer the phone by voice. Not for healthcare practices yet.
The Silence Score that finds them before they're gone.
Learns each customer’s visit rhythm from Stripe, Square or a spreadsheet, flags regulars who’ve gone quiet, and drafts a personal text you approve before it sends. Texts only customers who opted in, and can offer a freshly cancelled PreventNoShows time to a regular who’s due.
From the first ring to the five-star review, see the whole customer.
When your business uses two or more FrontDesk Global products, they share one private customer record inside your account. The more products you use, the more each customer’s story fills in.
- PreventNoShowsBooked a cut with Maria
- PreventNoShowsReplied Y to the reminder. Confirmed
- CustomerRetentionAIVisit · paid by card (Square)
- TestimonialCollectFeedback request sent
- PreventNoShowsMissed an appointment
- TheAutoReply2★ Google review, matched privately
One customer timeline
Calls, appointments, visits and payments, texts, testimonials and Google reviews for each person, on one page. Records link by phone number or e-mail, only inside your account, and you can merge duplicates (and undo a merge).
Private review match
When a review lands, TheAutoReply suggests who most likely wrote it (Likely, Possible or No match) with the reasons. Only you see it; it never goes into a public reply. Off by default for healthcare businesses.
Chief of Staff morning text
One text at the time you pick (6 to 10 a.m.) listing what needs you across your products. Reply a number: private items like today’s unconfirmed appointments come back as details, and anything public, like a Google reply or a win-back, comes back as a one-time link so you approve it in your dashboard. Reply PAUSE to stop it.
FrontDesk Receipt
A monthly statement of what your products did, with the math on every line. Earned is a direct chain we can show you, like a freed time re-booked through us. Influenced means the customer acted after our message but might have anyway. Everything else is a count with no dollar claim.
Chained plays, with guardrails
Small hand-offs between products. Each play can be on, off or preview-only, every decision is logged, texts keep consent and quiet hours, and a play never posts anything publicly.
The morning text
ExampleThe monthly Receipt
Example · AugustThe plays and their defaults
Full Circle works when a business uses two or more FrontDesk Global products on the same account. Linking happens only inside your own account; we never link customers across businesses. For healthcare businesses, review matching is off by default and reviews are hidden from timelines. Details: Privacy Policy.
Bundle up and save.
Per location, month to month. Every plan starts with a 14-day free trial (card required, no charge until day 15). Front Desk covers missed calls, reminders and reviews in one plan.
Reputation Duo
TheAutoReply + TestimonialCollect
- Reply to every Google review in your voice
- Collect testimonials after every visit
- One bill, one login
Front Desk
ReplaceReceptionist + PreventNoShows + TheAutoReply + TestimonialCollect
- A text back for every missed call
- Reminders that cut the guesswork out of no-shows
- Review replies + testimonials
- One private customer timeline (Full Circle)
FrontDesk Complete
All six tools, ReplaceReceptionist included
- Everything in Front Desk
- Plus FreshLocalSEO Google post drafts
- Plus CustomerRetentionAI win-back texts
- All six tools, one bill
Or build your own
Tick any mix of the six tools and see your price. Two tools save 15%, three save 20%, four save 25%, and five or six save 30%.
14-day free trial, card required, no charge until day 15. No contract. 30-day money-back guarantee on your first paid month.
- 30-day money-back guaranteeOn your first paid month.
- No contractMonth to month. Cancel online in 2 clicks.
- No setup feesSelf-serve setup, with help when you need it.
- Multi-location20% off locations 2–5, 30% off 6 and up. Contact us.
Podium and Birdeye plans typically run $299–599/mo per location on annual contracts (as reported by third-party pricing write-ups, September 2026: Podium, Birdeye); ours are month to month.
SMS scales with you — never gets in the way.
TestimonialCollect, PreventNoShows, and CustomerRetentionAI each include 50 SMS sends per day, per location, on their own or in a bundle. Need more? Add text packs from your Billing page. No tier change, no contract.
Need more SMS than 50/day?
Outgrow it for a single product or all three. Packs are monthly add-ons you can cancel anytime; the current price is shown on your Billing page before you buy.
+100/day
Smaller bursts. Holiday seasons. Campaign-driven spikes.
+250/day
Multi-location operators. Steady high cadence year-round.
+1000/day
High-volume teams. Packs stack — no tier headache.
The same playbook, built for real estate.
RealEstate Global is the FDG sister brand for landlords, agents, and wholesalers. Three AI tools for the most expensive front desk in the country.
Email us to hear first →TenantHelpAI
Planned: AI for tenant requests that triages maintenance and flags emergencies for the landlord.
RealAIShowings
Planned: qualifies inbound leads, books showings on your calendar and confirms the day before.
WholesaleFlipAI
Planned: comps, ARV and offer math, and cash-buyer outreach for wholesalers.
Things owners ask before they sign up.
Do I need to pick one to start?
No. You can start with a bundle (Front Desk is the one most owners need) and turn on products in the order you want, or start with just one (from $79/mo) and add others later. Your account carries over.
What if my reviews or customers are in Spanish?
TheAutoReply replies in the language each review is written in and shows you an English translation before you approve. The texting tools send the messages you set up, in the words you choose. Email us if you need something specific.
What's the catch with the 14-day trial?
A card is required to start the trial, through Stripe checkout. You sign in with your email and a password. You won’t be charged until day 15; cancel any day before and you owe nothing. After that, plans are month to month and run to the end of the billing month when you cancel.
I run multiple locations. How does pricing work?
Each price is per location, billed monthly (or yearly with 2 months free). Extra locations get 20% off (locations 2–5) and 30% off (6 and up). Email [email protected] and we’ll set it up.
What is the Founding 50?
Our first 50 businesses get founding prices (for example Front Desk at $219/mo instead of $279) and a setup call with Joshua. The offer ends December 31, 2026 or when the seats are gone. Your founding price stays the same while your subscription stays active on the same or a higher plan. It covers the plan as it is today, including its texts. Canceling, or a lapse of more than 30 days, ends it. Not combined with annual billing.
Is there a guarantee?
Yes. Every plan has a 30-day money-back guarantee on your first paid month, no setup fees and no contract. Cancel online in two clicks.
What if my Google Business Profile gets restricted?
TheAutoReply connects through Google’s official sign-in (OAuth): you authorize it, we never see your Google password, and you can revoke access anytime. FreshLocalSEO uses the same kind of Google connection to publish only the posts you approve. See each product’s privacy policy for details.
Do the products work together?
Yes, when you use two or more on the same account. They share one private customer timeline (Full Circle), a morning text that lists what needs you across products, a monthly Receipt that separates what we earned from what we only influenced, and a few hand-offs between products that you can switch on, off or to preview-only. Customer records are linked only inside your own account.
Who builds this?
FrontDesk Global is owned and operated by X3 E-Commerce LLC, a Michigan company. We're a small, focused team. Support lives in Howell, Michigan, USA.
One stack, one bill. Six tools, all live today.
Start free for 14 days. Cancel any day before day 15 and you owe nothing.